Job Description
DESCRIPTION
We are looking for an experienced designer to employ equal parts creativity and ingenuity to help shoppers discover new products and help small sellers reach customers (often for the first time). Design proposals must go beyond balancing the needs of both groups to exciting them both with net-new benefits.
Key job responsibilities
1. Act as a vocal advocate for shoppers and sellers in stakeholder meetings
2. Contribute to product strategy via doc writing (PRFAQs), ideation, and design reviews
3. Deliver solutions for complex customer, design, and technical problems
4. Refine define design patterns, standards, methods, and/or processes, helping to drive adoption of these across teams.
5. Share knowledge effectively with peers and stakeholders to drive cross-team alignment
6. Communicate and collaborate with partner teams
7. Provide solutions that demonstrate knowledge of the capabilities and constraints of the technology stack
8. Leverage high judgement to make trade-offs between shopper and seller needs without losing focus on either
9. Work with UXR and partner teams to identify and aggregate disparate qualitative and quantitative data to inform design solutions at the product level
10. Find the best way forward and influence others to follow that path (build consensus) or escalate appropriately
11. Contribute to the professional development of colleagues via mentorship, reviews, and leadership
A day in the life
This designer receives a request to help address a gap in the Amazon experience and sets up a sync with stakeholders to learn more. They identify the key issue and use Dive Deep to identify causes, impacts, and solutions.
Throughout their ideation and proposal they proactively communicate with key stakeholders (like product, engineering, and/or partner design teams) to identify problems, opportunities, and net-new ideas whether in response to a request or independently.
They bring ideas to their team for input and share their learnings with their team members.
About the team
The Sponsored Products and Brands UX and product teams leverage research and direct anecdotes from customers to identify shopper needs that aren't being met. We work collaboratively across multiple teams (retail, personalization, brand, and 3P teams) to build experiences that make Amazon a wonderful place to explore, discover, shop, and play.
BASIC QUALIFICATIONS
- 10+ years of design experience
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- Experience working collaboratively and proactively across teams
Job Tags
Full time,