Job Description
DUTIES:
- Provides proactive College onboarding and academic advisement for new Evening/Weekend RN students.
- Initiates contact with new and prospective students shortly upon their acceptance to HCC and guides through onboarding process to ensure they are ready for classes.
- Interpret SAT, ACT, and Hagerstown Community College placement test results.
- Interpret courses, grades, and codes listed on high school and college transcripts.
- Explain information in the college catalog regarding degree, certificate, and letter of recognition program requirements.
- Explain college policies and procedures to students based on individual needs.
- Assist students in scheduling and registration of courses.
- Assist students in understanding general information about the transfer process by providing accurate information.
- Assist students in career planning and development, including exposure to non-credit programs as appropriate.
- Guide students in the use of online academic advising resources, including student email, Self-Service, and D2L.
- Develop academic plans with students based on their career/major choice and assist the student in uploading the plan to Self-Service.
- Explain financial aid rules and regulations.
- Discuss the benefits of connecting with faculty throughout the academic journey.
- Refer students to appropriate offices on campus when needed.
- Document advising visits and student interactions in the appropriate database(s).
- Serve on the CARE team and provide targeted support, interventions and outreach to Evening/Weekend Nursing Program students at risk of drop-out or departure.
- Facilitate strategic one-to-one sessions to help students identify concerns and build their own capacity for academic success.
- Provides ongoing encouragement, support and tapping into students’ personal goals and intrinsic motivation to aid in student success.
- Refer students to learning support services and follow-up as needed.
- Utilize software to respond and document student cases.
- Participate in monitoring of degree audits and progress with Evening/Weekend Nursing Program students throughout their academic career at HCC, intervening when challenges arise by providing resources and assistance when appropriate.
- Communicate and provide proactive outreach, specifically in the instances where students have not registered for a given semester, documenting issues and challenges that are prohibiting a student from registering and problem solving appropriately.
- Respond, assist, monitor, and communicate with student cases that have been submitted via the college’s early alert processes, appropriately document for confidential sharing of information.
- Assist students with registration questions and with navigating Self-Service’s registration functions.
- Works closely with Admissions, Nursing faculty, and external partners with regard to recruitment and proactive outreach activities for prospective students considering application for the Evening/Weekend Nursing Program and to ensure student accounts are settled appropriate to partnership agreements and finance protocols applicable to all students.
- Serves the college, as requested, on special committees, which includes regular attendance at staff and division meetings.
- Performs other duties as assigned.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree, preferably in Education or Social Work.
- Master’s degree preferred; or the willingness to work towards a degree if hired.
- Preference will be given to candidates who have experience working with students in a higher education setting; knowledge and experience working with a student database system is essential (i.e. Colleague.)
- Ability to develop relationships and maintain best practices for proactive and intrusive student success guidance.
SKILLS AND ABILITIES:
- Interpersonal skills to guide students in their academic decision-making; excellent organizational and planning skills in dealing with the career and transfer student population; advising and communication skills to deal effectively with students, faculty, staff, coaches, and community leaders.
APPLICATION INSTRUCTIONS:
For more information on this position and to formally apply, please visit HCC's employment page at
Questions may be directed to the Human Resources Office at 240-500-2585 or email hr@hagerstowncc.edu.
Job Tags
Part time, Work at office, Weekend work, Afternoon shift,