Job Description

UPMC Shadyside Hospital is looking for Security Officers to join their team! In this role, you will ensure the safety and security of patients, visitors, staff, and all UPMC properties.

Schedules within this department rotate and include both weekends and holidays and shifts vary from daylight, afternoon, and night. Additionally, this role is eligible for a $1,500 sign-on bonus with a 2-year commitment to UPMC! Must be available for all shifts.

Responsibilities:

• Patrolling UPMC hospitals, buildings, and grounds to prevent criminal activity.
• Creating a visible security presence and documenting activities.
• Contacting UPMC Police Officers or other law enforcement if needed.
• Monitoring security, fire, and environmental alarms.
• Addressing and resolving issues, disputes, and unusual situations.
• Providing assistance and customer service to patients, families, visitors, and staff.
• Documenting incidents and completing reports as required.
• Staff fixed posts to monitor ingress and egress to secured areas.
• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels as necessary to prevent theft.
• Responds to and resolves problems, disputes and unusual circumstances as necessary.
• Maintain required certifications and licensing.
• Assist with traffic control and vehicle assists.
• Transport deceased to morgue/release bodies from morgue.
• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
• Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code.
• Conduct patient escorts and stand-by details.
• Complete all mandatory training programs per departmental guidelines.
• Report and document incidents, suspicious activities and hazards.

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