Job Description

*** This full-time, exempt position is primarily remote, with regular in-person meetings with current and prospective partners throughout the Orlando Metro area. As the team expands, some in-office responsibilities may be introduced locally.***

About Housing Connector:

We are a trailblazing tech-powered nonprofit on a mission to transform housing access for those who need it most. Our innovative solutions address financial and resident-related challenges for property owners, empowering them to open their doors to more community members in need. Through our Zillow-powered marketplace, we streamline the housing search process for case managers, making it easier to find the right homes for their clients.

At our company, we're driven by the belief that no unit should sit vacant while people need a home. Our collaborative approach ensures that both properties and residents thrive, creating win-win outcomes that make a real difference. Recognized as a World Changing Idea by FastCompany and selected as one of the Best Places to Work by Puget Sound Business Journal in 2024, we've not only generated millions in revenue for our property partners but also connected thousands of individuals and families with the homes they deserve.

Critical Job Functions

The following describe the critical functions of the role, but do not provide an extensive list of job responsibilities and duties.

• Identify and independently oversee the sales cycle of prospecting, outreach and recruitment of new Property Partners while expanding their participation over time.
• Build relationships with program partners, ensuring a high degree of satisfaction and retention.
• Ensure seamless handoff for tech onboarding with property managers, owners and onsite staff and retake ownership for ongoing account management.
• Conduct meetings with partners on a scheduled basis to ensure customer satisfaction.
• Collect, analyze, and report on housing market and Housing Connector data and trends.
• Utilize Salesforce and other programs provided to develop and manage pipeline of potential and current partners.
• Collaborate with our internal team to manage inventory of available units.
• Respond to urgent requests by Property Partners and identify creative solutions to ensure positive outcomes for all parties involved.
• Consistently deliver on goals, objectives, and key results for property growth at the market with VP of Property Partnerships and Managing Director.

Skills and Qualifications

• Professional experience in sales, account management, customer success, client services, or recruiting, with direct experience in the property management industry preferred.
• Ability to interpret and develop documents such as memorandums of understanding, and contracts.
• Ability to work independently.
• Strong emotional intelligence and interpersonal skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Salesforce or other CRM experience preferred.
• Excellent written and verbal communication skills.
• Comfortable working on a small team where adaptability, flexibility, and creativity will be necessary.
• An ability to understand the landlord perspective, ideally derived through experience in multi- family property management or real estate.
• Preferred knowledge and experience working with supportive housing programs: Housing Choice Voucher, Rapid Rehousing, VASH, LIHTC or similar.

What we offer

At Housing Connector, we prioritize internal and market equity. The salary for this position ranges from $75,000 to $85,500 annually and includes eligibility for company benefits. Salary will be determined based on the candidate's skills and experience. Our comprehensive benefits package includes:

• Comprehensive Health Coverage – Medical, dental, and vision plans to support your well-being.
• Generous Paid Time Off – Enjoy ample PTO, plus dedicated Community Service Leave to give back.
• Extensive Holiday Schedule – A robust holiday calendar so you can recharge and spend time with loved ones.
• Paid Parental Leave – Supportive leave options for growing families.
• Employee Assistance Program (EAP) – Access to resources for personal and family support.
• Life Insurance – Financial security for you and your family.
• Flexible Spending Accounts (FSA, DCRA) – Options for health and dependent care expenses.
• 401(k) with 6% Employer Match – Invest in your future with a company-matched retirement plan.
• Professional Development – Opportunities to grow and enhance your skills.

Housing Connector is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Compensation details: 75000-85000 Yearly Salary

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