Job Description

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, healthcare, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website:

We are seeking a Patient Services Representative II to join our team.

This role will involve providing high-level administrative and front-office support within a busy Interventional Radiology department. The ideal candidate will have experience in healthcare administration, patient scheduling, referrals, and electronic medical records, along with a strong commitment to patient-centered care and operational excellence.

The Patient Services Representative II plays a critical role in ensuring smooth patient flow, accurate documentation, and timely coordination of care. As patient volumes continue to grow, the Patient Services Representative II will support new and specialized procedures while maintaining a high standard of service quality. Success in this role requires attention to detail, effective communication, and the ability to thrive in a fast-paced clinical environment. The Patient Services Representative II will collaborate closely with clinical staff and providers to ensure continuity of care and patient satisfaction. This position is ideal for a proactive Patient Services Representative II who enjoys multitasking and contributing to process improvement.

Job Title: Patient Services Representative II Location: Redwood City, CA (On-site) Duration: 6 Months (Contract) Job Description:

The Patient Services Representative II provides essential administrative and operational support within the Interventional Radiology department. This role ensures efficient patient scheduling, accurate record management, and seamless coordination between patients, providers, and clinical staff. The Patient Services Representative II is responsible for handling front-office workflows that directly impact patient experience and department efficiency.

With the introduction of new procedures and increasing patient volumes, the Patient Services Representative II supports timely access to care by managing referrals, authorizations, and documentation. This position requires strong organizational skills, familiarity with electronic medical records, and the ability to communicate effectively with patients and healthcare professionals.

Key Responsibilities:

• Answer incoming calls and schedule appointments for Interventional Radiology services.

• Process, track, and follow up on patient referrals to ensure timely coordination of care.

• Manage patient check-in and check-out, verifying demographic and insurance information.

• Upload, scan, and process external medical records and reports into the electronic medical record system.

• Assist with prior authorizations, pre-procedure coordination, and required documentation.

• Collaborate with medical assistants, coordinators, and providers to maintain continuity of care.

• Ensure compliance with HIPAA, confidentiality standards, and organizational policies.

• Participate in process improvement initiatives to enhance accuracy, efficiency, and patient satisfaction.

Qualifications:

• High school diploma or equivalent required; Associate s degree preferred.

• Minimum of 2 years of experience in a healthcare administrative or front desk role.

• Experience with patient scheduling, referrals, and care coordination in a clinical or hospital setting.

• Proficiency with electronic medical record systems (Epic experience preferred).

• Strong communication, multitasking, and organizational skills.

• Ability to work effectively in a fast-paced, patient-facing healthcare environment.

Why Join Us?

• Trilyon, Inc. offers a comprehensive benefits package.

• Opportunities for professional growth and skill development.

• Collaborative, inclusive, and supportive work culture.

Equal Employment Opportunity (EEO) Statement:

Trilyon, Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.

Job Tags

Contract work,

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