Job Description

Who you are:

We are seeking a highly experienced Non-QM and Non-Conforming underwriting expert who is ready to transition into a mortgage technology and pricing engine environment. This role centers on converting complex underwriting guidelines into structured logic and validating pricing/eligibility outputs. The ideal candidate has deep underwriting and credit knowledge, strong communication skills, and an aptitude for learning technology.

Does this sound like you? If so, keep reading and apply today!

What you’ll do:

• Serve as the subject-matter expert for investor guidelines (Non-QM, Conforming, Jumbo) and program eligibility.
• Analyze, interpret, and translate complex investor guidelines including those for bank statements, DSCR, P&L, 1099s, and asset depletion into clear, structured logic for the pricing and eligibility engine.
• Update, maintain, and validate rules within the pricing engine to ensure all pricing (LLPAs, Spec Payups) and eligibility outputs are accurate and consistent with investor requirements.
• Proactively recommend improvements to guideline logic and system behavior to enhance efficiency and accuracy.
• Monitor, review, and interpret all investor communications (e.g., daily emails, notifications) for guideline, rate sheet (LLPA), and product changes.
• Determine the pricing and eligibility impact of changes and promptly implement them within the system (Polly), including adding new products and adjusting payups, often under same-day deadlines.
• Conduct systematic validation and testing of pricing and eligibility engine outputs.
• Troubleshoot and resolve escalated customer support tickets, which may involve full audits of existing investor configurations for content accuracy in eligibility and pricing.

What you have:

• 7+ years of recent mortgage industry experience, with the last 5+ years focused on Non-QM, Non-Conforming, and Jumbo underwriting.
• Deep, practical expertise in investor guidelines for FNMA, FHLMC, and Non-QM programs, with the ability to accurately interpret and apply them.
• Specialized experience underwriting complex income, including bank statements, DSCR, 1099s, tax returns, and asset depletion.
• Technically adept and eager to transition into tech, with a desire to master rule engines, pricing models, workflow systems, and new platforms quickly. Savvy with tools like Excel.
• Analytical problem-solver with the ability to anticipate edge cases, think like both an underwriter and a systems analyst, and maintain a high level of detail and accuracy.
• Exceptional customer-centric communication skills, combining strong writing and verbal ability with empathy, diplomacy, and poise under pressure to resolve issues and explain technical concepts clearly.

Why join Polly?

• We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates 
• We have an experienced leadership team that previously built large and impactful platforms 
• Outstanding opportunity for professional growth and upward mobility 
• Direct engagement with the decision makers and senior business leaders 
• Competitive salaries
• 100% paid medical/vision/dental/disability/life insurance for full time employees
• Flexible vacation

Let's get to know each other.

Polly has pioneered the next generation of mortgage capital markets technology with its cutting-edge, data-driven platform. Its enterprise-grade solutions, including the industry's only cloud-native, commercially scalable product, pricing, and eligibility (PPE) engine and first-of-its-kind Polly/™ AI platform, empower the nation's top banks, credit unions, and mortgage lenders to increase profitability, automate workflows, and revolutionize the loan officer and broker experiences. As a mortgage technology trailblazer, Polly is committed to driving meaningful value and ROI through best-in-class innovation that enables unlimited configurability, flexibility, granularity, and scalability. Polly was founded by a seasoned team of mortgage capital markets and technology experts and is headquartered in San Francisco, California. Recognized as a pioneer in mortgage capital markets, as well as in culture and career development, Polly was named to Forbes' America's Best Startup Employers in 2025. This evaluation was based on three key criteria: Employer Reputation, Employee Satisfaction, and Company Growth.

To learn more, follow Polly on LinkedIn or visit www.polly.io. Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruitment scams impersonating the Polly brand or our employees. Our team communicates only through official Polly channels, and we will never ask for sensitive information over text or conduct text-only interviews. If you are ever suspicious or in doubt, reach out to us directly at peopleteam@polly.io. We care deeply about this network and your experience. 

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