Live Chat Representative Job at TEC accutite, South San Francisco, CA

d2VTblAzckhkZkhyaEYrZlQ4UmM1cGNjcFE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Carle Health

Chaplain On-Call - Proctor PT Job at Carle Health

 ...and support to patients, their families, and to staff, through on-call coverage, usually overnight and on weekends, for Carle HealthProctor Campus.In healthcare: chaplains are key resources engaged in supporting the emotional / spiritual needs of patients, their... 

Houston Methodist

Professional Development Leader/Nurse Educator - FT Days Job at Houston Methodist

 ...Development Leader I (PDL I) position is an entry-level nursing professional development...  ...responsibility including inquiry, competency management, collaborative partnerships,...  ...or Health ServicesCEN - Certified Emergency Room Nurse (BCEN) 6 months or Health... 

Bright Vision Technologies

MAINFRAME DEVELOPER Job at Bright Vision Technologies

 ...professionals in Fortune 500 companies, enabling them to build rewarding careers in the United States. We are currently seeking MAINFRAMEDEVELOPER for an assignment in Columbus OH a multi-year project. Role: MAINFRAMEDEVELOPER Location: Columbus , OH (Day 1 Onsite)... 

Reyes Coca-Cola Bottling

Class A Driver Job at Reyes Coca-Cola Bottling

Responsibilities: Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday-Friday, 1st shift Benefits...  ...Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant... 

Cardinal Health

Inventory Coordinator (FT, Days) Job at Cardinal Health

 ...oriented environment you could be a great fit for our team. All training is provided starting your first day! Ability to lift and...  ...equipment in the facility includes order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider...