Job Description

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Job Summary:

Kipsu is a growth stage technology company based in Minneapolis that partners with major hospitality brands and other industries to enhance customer service through innovative technology. They are seeking a Software Engineer specializing in front-end technologies to join their Experience Practice, where the role involves designing, developing, and supporting software in a SaaS environment while collaborating with cross-functional teams.

Responsibilities:

• Design, develop, test, deploy, and support world-class software across a range of tech stacks in a SaaS environment

• Use design patterns, best practices, and the right mix of object oriented and functional programming techniques to solve complex business problems

• Bring working knowledge in agile software development to a cross functional delivery team

• Use source code management and devops tools and practices in your day to day engineering work

• Participate in peer reviews, pair programming, workshops, and learn best-in-class development practices

• Join our Experience practice - a team of engineers dedicated to designing, building, and supporting world-class front-ends, user experiences, and user interfaces across all screens and devices

• Help us maintain 24/7 SLAs by occasionally (2-3 weeks/yr) being on call for after hours support

• Troubleshoot and resolve bugs and production issues while minimizing downtime to customers

• Help advance our standard of excellence in engineering practices

• Liaison with stakeholders inside and outside of Kipsu in day to day work

• Ask thoughtful and relevant questions to analysts and other business stakeholders in order to better solve the problem at hand

• Attend external customer meetings to design and troubleshoot technical solutions

• Make improvements to modules/libraries/services and go out of your way to help others learn from it

• Proactively document and share knowledge to enable others to learn, improve, and achieve

Qualifications:

Required:

• 2-5 years of experience as a Software Engineer

• Passion for designing, building, delivering, and supporting world-class software

• Experience in modern front-end tech stacks such as React, React Native as well as a passion for working in these tech stacks

• Experience or desire to work in cross-platform mobile tech stacks (React Native) and design, build, test, and support software for mobile apps

• Ability to participate within scaled day to day Agile environment

• A desire not just to work within the existing status quo, but rather a true drive to be a 'builder' and shape a modern stack that is critical to our business

• A deliberate delivery mindset and attention to detail

• An ability to partner with client-facing teammates to help create insights out of information

• Critical thinking and problem solving

• A willingness to help mentality where 'not my job' is not part of the vocabulary

• Ability to appropriately manage individual and team workload, escalations, and roadblocks

• Persistence in reaching your goals, even when you’ve run into some obstacles along the way

Company:

Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Founded in 2010, the company is headquartered in Minneapolis, Minnesota, US, with a team of 51-200 employees. The company is currently Growth Stage.

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