Instructional Designer - Healthcare Quality & Compliance Job at Qsource, Memphis, TN

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  • Qsource
  • Memphis, TN

Job Description

This position is for a 1099 Consultant

Job Summary

The Instructional Designer develops engaging, accessible eLearning content to support nursing homes, skilled nursing facilities (SNFs), hospice, and home health agencies in improving quality of care and maintaining compliance with CMS and state regulations. This role collaborates with subject matter experts (SMEs), quality consultants, and project teams to create training modules focused on regulatory standards, clinical practices, and operational performance. The ideal candidate combines instructional design expertise with a strong understanding of adult learning principles, healthcare environments, and the unique challenges faced by long-term and post-acute care organizations..

Essential Duties and Responsibilities

  1. Conduct needs assessments and learning analyses to identify gaps and opportunities in clinical, operational, and regulatory education.
  2. Design and develop instructor-led, virtual, and e-learning training programs using instructional design models (e.g., ADDIE, SAM).
  3. Collaborate with clinical SMEs to translate complex healthcare information into accessible and actionable learning for adult learners.
  4. Create materials including storyboards, facilitator guides, participant workbooks, assessments, job aids, and multimedia content.
  5. Ensure compliance with regulatory standards (e.g., CMS, Joint Commission, HIPAA) in all educational materials.
  6. Leverage learning technologies such as Learning Management Systems (LMS), SCORM-compliant modules, and video platforms to deploy and track training.
  7. Evaluate training effectiveness through learner feedback, assessment outcomes, and performance improvement metrics.
  8. Maintain version control and update learning materials in response to regulatory changes, audit findings, or client feedback.
  9. Assist in the creation of proposals and client-specific educational strategies for consulting engagements.
  10. Design and deliver tailored learning solutions (classroom, virtual, e-Learning, and blended.)
  11. Facilitate workshops, leadership development programs, and team-building sessions.

Knowledge, Skills & Abilities

  1. Proficient computer skills (MS Word, Excel, PowerPoint).
  2. Excellent oral, written, and customer service-oriented communication skills.
  3. Excellent and demonstrated critical thinking ability.
  4. Excellent organizational skills with the ability to respond to and coordinate multiple activities simultaneously under short time frames.
  5. Customer service-oriented when working with internal and external customers.
  6. Strong facilitation, coaching, and consulting skills.
  7. Familiarity with adult learning principles and instructional design models (ADDIE, SAM, etc.)
  8. Attention to detail and accuracy
  9. Strong communication and collaboration skills
  10. Ability to translate clinical content into learner-centered instruction
  11. Adaptability in a fast-paced, client-facing environment
  12. Familiarity with regulatory and accreditation standards in healthcare
  13. Strong project management skills and the ability to handle multiple deadlines.

Education, Experience, & Licensing Requirements

Education

  1. Bachelor’s degree in Instructional Design, Education, Healthcare Administration, Nursing, or related field. Master's degree preferred.
  2. 3+ years of instructional design experience in a healthcare or healthcare consulting environment.

Experience

  1. Clinical background (e.g., RN, LPN, or similar) or experience developing clinical training.
  2. Experience designing education for nursing homes, skilled nursing facilities, or home health agencies.
  3. Familiarity with quality improvement frameworks such as QAPI, Lean, or Six Sigma.
  4. Demonstrated experience with adult learning principles and healthcare compliance training.

Technical Skills

  1. Expert-level computer skills , including proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), cloud-based collaboration tools (e.g., SharePoint, Teams), and strong ability to learn and use various digital platforms.
  2. Proficiency in eLearning authoring tools (Articulate 360, Rise, Camtasia, Adobe Captivate, etc.).
  3. Experience working with LMS platforms and SCORM/xAPI standards.

Travel Requirements

  1. Employee will work remotely from a home-based office. Travel is not routinely expected but may be required occasionally for client engagements, team meetings, or special projects..

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  1. Employee will constantly communicate with others regarding employment-related information or instruction and must be able to exchange accurate information in these situations.
  2. This role requires constant use of standard office equipment such as computers and telephones to receive and share information.
  3. Employee must be able to read and interpret information displayed on a computer screen.
  4. Employee must be able to remain in a stationary position for extended periods of time.
  5. This role occasionally requires the employee to lift light objects up to 25 pounds.

Job Tags

Contract work, Work at office, Remote work,

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