Help Desk Analyst Job at Hire it People, Inc, Conyers, GA

ek9HZ09YbkNlZnZ1Z0Z1V1RjQmU3WjBkcFE9PQ==
  • Hire it People, Inc
  • Conyers, GA

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

  • Oversee the daily performance of computer systems and applications.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
  • Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Minimum Qualifications :

  • High School diploma or GED.
  • Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.

Preferred Qualifications :

  • 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
  • Knowledge of Apple iOS.

Job Tags

Contract work,

Similar Jobs

USA TODAY Co.

Reporter: Government, public safety Job at USA TODAY Co.

 ...subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and...  ...news coverage, quick-turn enterprise and features. This is a remote role but not a virtual position; there isn't a newsroom office,... 

XL Scientific, LLC

Subcontracts Administrator Job at XL Scientific, LLC

 ...support our growing operations within the Department of Defense (DoD) aerospace contracting environment. In this critical role, you...  ...will play a key role in maintaining Verus Researchs approved Contractor Purchasing System (CPS) and advancing our commitment to... 

Dairy Queen

Cake Decorator Job at Dairy Queen

We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment...

University of Maryland Medical System

Quality Improvement Manager Job at University of Maryland Medical System

 ...the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a... 

Northern Haserot

2nd Shift Forklift/Order Selector Job at Northern Haserot

 ...responsible for the accurate selection and packing of orders. You will work with attention to detail to efficiently complete orders to meet delivery schedules and customer expectations. As well as assist with replenishment and organization of inventory throughout the warehouse....