Job Description

Description

To play an active role in growing our revenue and brand, emphasizing strategies and tactical actions developed in a team environment that differentiates Hylant as a trusted advisor and insurance broker to clients in the cyber risk space. Consistently & effectively develop, enhance and solidify relationships with carrier contacts by providing exceptional service and complete submissions in accordance with Hylant standards.  Provide a high level of quality support to the Cyber Solutions Team by partnering closely on renewal marketing and service on your assigned book of business. Continue to grow & develop insurance knowledge & professionalism to the highest level possible.  Maintain close relationships with key insurance carriers to achieve the best possible outcomes for our clients.

Are You A Match?

• Provide prompt, accurate, & thoughtful service to Cyber Solutions Team and Insurance Carriers.
• Work with Cyber Solutions Team on marketing new business and remarketing and servicing your assigned book of business, striving to meet or exceed Hylant standards.
• Use problem solving techniques to provide our clients with unique solutions to solve coverage issues.
• Collaborate with team on Client Engagement Strategy when needed
• Effectively and accurately update system once accounts are bound and provide detailed account update and knowledge to Cyber Solutions Team when transitioning accounts
• Master the Agency Management System - EPIC & Relay within 6 months
• Specific to EPIC
• Understand, adopt and deploy proper naming conventions within EPIC/Relay
• Utilize and update EPIC/Relay activities to ensure they are current and trackable
• Maintain accurate and thorough client data in EPIC/Relay
• Leverage other Hylant technology, tools and resources; and ensure all internal systems are managed and current within 6-12 months.
• Proven skills in Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to travel up to 20% of the time and participate in speaking engagements as needed.
• Obtain Property & Casualty Insurance License within 6 Months (if you do not already hold a license)
• Continuously strive to innovate and gain efficiency in workflows, systems and internal processes.

In This Role You Will Execute On: 

• Liaises and leads effort between client, Hylant team members, carrier partners, and third-party strategic partners to provide information for risk evaluation and assessment on the most complex or sophisticated risks. Manages expectations of all involved throughout process.
• Deliver high-level consultative and technical services to the client and implements loss/exposure reduction programs and services.
• Assesses current risk control program needs and develops/executes a customized strategy/implementation plan.
• Develops and strengthens business relationships between internal and external business partners.
• Serves as the subject matter expert in the development and implementation of risk control policy, marketing and business strategy.
• Stays up-to-date and identifies innovative opportunities to implement new products, services, resources and programs
• Provide prompt, accurate and thoughtful service, including but not limited to:
• Bind coverages and order policies
• Surplus lines invoicing and filing, including compliance with state requirements and completion of applicable forms
• Be the one of the primary point of contact for all marketing needs on the team.
• Understand, adopt and deploy naming conventions within EPIC/Relay
• Utilize and update EPIC/Relay Activities to ensure they are current and trackable
• Maintain accurate and thorough client data in EPIC/Relay
• Facilitate marketing efforts for new business opportunities and current book of business including reviewing, analyzing and summarizing quotes; comparisons; coverage forms and proposal preparation.
• Craft accurate and thorough documents using Microsoft Word, Excel, PowerPoint, etc.
• Assist with preparation with various client presentations and deliverables.
• Provide backup support for other team members in times of absence
• Other duties as assigned

In This Role You Will Need:

• 3-8 years' of experience in privacy/security risk management, insurance carrier underwriting or insurance brokerage space, preferably in the Cyber Risk industry.
• Excels in a team environment with solid technical background in privacy/security risks.
• Good communication skills, both written and verbal in a professional manner while representing Hylant.
• Excellent presentation skills with the ability to present Hylant’s values effectively.

Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with 20 offices in seven states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you. 

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

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