Job Description
Client Success Manager (Performance Marketing) - Remote (CO or NY)
Overview
We're looking for an exceptional Client Success Manager with deep expertise in cross-channel performance marketing. If you have a strong understanding of full-funnel advertising strategies—covering everything from brand awareness to conversions—and know how different marketing channels work together to drive results, this could be the perfect opportunity for you.
In this role, you'll be responsible for managing client relationships, leading strategy discussions, and ensuring marketing campaigns deliver outstanding performance. You should feel confident explaining the differences between view-through and click-through conversions, guiding clients through attribution modeling, and demonstrating how Connected TV fits into a modern media mix.
Beyond technical skills, we're looking for someone with strong communication and relationship management abilities—someone who can translate complex performance data into clear, actionable insights and lead weekly client meetings with confidence.
What You'll Do
Strategic Media Management
Develop and oversee cross-channel marketing strategies that drive measurable results.
Guide clients on how awareness, consideration, and conversion campaigns work together.
Analyze view-through and click-through attribution across various platforms.
Optimize channel mix based on full-funnel performance data.
Advise on brand awareness strategies, including Connected TV advertising.
Provide strategic recommendations for budget allocation across channels.
Client Leadership & Communication
Lead weekly client meetings, offering strategic insights and performance updates.
Translate complex data into clear, actionable recommendations.
Proactively identify and resolve challenges before they impact performance.
Maintain strong relationships through consistent, value-driven communication.
Present performance reports that connect marketing metrics to business goals.
Account Management
Serve as the primary point of contact for assigned clients.
Monitor and analyze cross-channel marketing performance.
Ensure campaign optimizations are implemented effectively.
Collaborate with internal teams on creative asset development and execution.
Manage project timelines, deliverables, and campaign reporting.
Conduct independent performance analyses (80% without strategist involvement).
Customize and maintain client dashboards.
Identify and present opportunities for account growth.
What You Bring
Marketing & Media Expertise
Deep understanding of full-funnel marketing strategies.
Experience with Connected TV advertising and measurement.
Strong grasp of attribution modeling and performance tracking.
Hands-on experience with performance marketing platforms like Meta, Google, and TikTok.
Knowledge of how different marketing channels support each other across the customer journey.
Analytics & Reporting
Ability to analyze and interpret cross-channel attribution data.
Experience with view-through and click-through conversion analysis.
Proficiency in creating and presenting performance reports.
Understanding of different attribution models and their impact on strategy.
Ability to extract and communicate actionable insights from complex data.
General Qualifications
5+ years of experience in digital marketing and client success roles.
Bachelor's degree in Marketing, Communications, or a related field.
Strong project management and organizational skills.
Excellent verbal and written communication abilities.
Experience working in remote, collaborative environments.
Location & Compensation
Location: Must reside in Colorado or New York.
Employment Type: Full-time, W2.
Benefits: Health insurance, wellness benefits, and quarterly bonuses.
Compensation: $65,000 annually.
Why Join Us?
This is an opportunity to be part of a dynamic, collaborative team that's passionate about delivering outstanding results in a laid-back, remote environment. We take a proactive, data-driven approach to marketing, and we're committed to helping our clients grow. If you thrive on strategy, love working with data, and enjoy building strong client relationships, we'd love to hear from you!
Ready to make an impact? Apply today!
Employment Type: Full-Time
Salary: $ 65,000.00 Per Year
Job Tags
Full time, Remote work, Work from home,