America's #1 Sandwich Shop is seeking America's #1 Managers!Strong work ethic, awesome attitude, and willingness to go above and beyond for customers and employees are a must! Jimmy John's managers are the first ones to arrive and the last ones to leave. We roll up our sleeves and work hard next to our staff. We have fun working together in a freaky fast environment and need others like us to help grow the brand! If this sounds like you, please apply and tell your friends! Managers are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver agreat and friendly guest experience. They set goals, provide job assignments,and motivate others, celebrating successes and providing timely feedback.
Responsibilities:
Team Environment:
Operational Excellence:
Profitability:
Skills and Qualifications:
Competencies:
Great Focus:
• Understands and exceeds guest expectations, needs and
requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions,
commits to follow-through
• Resolves guest concerns by following Brand recommended
guest recovery process
Passion for:
• Sets and maintains high standards for self and others,
acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands
how his/her role relates to others
Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve
problems; includes others when necessary
Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats
others with respect, keeps commitments
Training Introduction
At Jimmy John’s, we use a blended training approach to buildthe knowledge and skills for you to be successful in your role. We use Managersand instore trainers, called Brand Ambassadors, to provide you hip-to-hip training on how to perform each task at a JJ’s and we also use FAST TRACK,which is our Learning Management System (LMS) that provides you e-learningcourses, job aids and other operational tools to reference, on your pathway to becoming a JJ ROCKSTAR. Blending hands by learning with computer-based instruction gets you ready to rock your first 30 days at JJ’s.
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
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