We are looking for a proactive and detail-oriented After Service Parts Assistant Manager to support our after-sales service operations. This role involves overseeing the parts department's daily activities, ensuring that service parts are readily available to meet customer demands. The ideal candidate will have strong leadership skills, a customer-centric approach, and a solid background in parts management and inventory control.
Key Responsibilities:
Supervision and Team Leadership:
Assist the Production Control Manager in overseeing the parts department staff, including training, scheduling, and performance evaluations.
Foster a positive work environment that encourages teamwork, accountability, and continuous improvement among team members.
Inventory Management:
Monitor inventory levels and manage the ordering process to ensure optimal stock availability for service parts.
Conduct regular inventory audits to identify discrepancies and implement corrective actions.
Collaborate with suppliers to negotiate pricing and delivery terms for parts procurement.
Customer Service:
Serve as a point of escalation for customer inquiries and issues related to parts availability, order status, and returns.
Ensure that customer service standards are met or exceeded by providing timely and accurate information regarding parts.
Work directly with the service team to align on parts needs for maintenance and repair operations.
Operational Efficiency:
Assist in developing and implementing procedures to streamline parts operations and improve efficiency.
Analyze parts usage trends and customer feedback to identify opportunities for process enhancements and cost savings.
Prepare and present reports on inventory turnover, customer satisfaction, and departmental performance metrics.
Qualifications:
Education:
High school diploma or equivalent; bachelor's degree in business administration, supply chain management, or a related field is preferred.
Experience:
Minimum of 3 years of experience in parts management, inventory control, or customer service in an automotive industry.
Familiarity with inventory management software and ERP systems.
...competitive individual looking to transition into a rewarding entry level career in Sales & Leadership? This position is designed to provide... ...solutions. Manage projects and ensure timely delivery. Develop leadership skills and mentor junior team members. Research...
...availability Experience working with large SQL databases Expertise in writing Transact SQL Experience tuning Oracle and/or SQL Server databases Expertise in... ...). Support SQL Server databases (administration, support, tuning). Knowledgeable of data modeling...
Put your career into high gear by joining Klinedinsts growing and dynamic legal team. Klinedinst is seeking an attorney with 3+ years of experience in general liability, toxic tort and construction to join our team in downtownLos Angeles, with the opportunity to handle...
...If you are interested in sports jobs with the New Orleans Saints and Pelicans, youre in the right place! Who We Are The mission... ...degree in communications, journalism, digital media, marketing, or related majors ~4+ years of experience in social media. Experience in...
...work collaboratively with his/her dedicated client service team to conduct, prepare, and deliver compliance program monitoring and testing, annual compliance reviews, compliance manuals, risk matrices, compliance training, compliance program documentation, and regulatory...