Job Description

Job Requisition ID: 50866 

Opening Date: 10/31/2025
Closing Date: 11/14/2025
​Agency:  Department of Human Services
Class Title: ADMIN ASSISTANT I - 00501 
Skill Option:  None 
Bilingual Option:  None
Salary: Anticipated Salary $5,637-$8,026/month ($67,644-$96,312/year)
Job Type: Salaried
Category: Full Time 
County: DuPage
Number of Vacancies: 1
Bargaining Unit Code:  RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code:  

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position coordinates day to day activities including special projects of a complex and confidential nature for the Customer and Community Field Services Region 2 Assistant Bureau Chief. The Division is seeking a candidate with exemplary organizational and communication skills and who is detail oriented and able to carry out assignments with limited oversight.

Essential Functions

• Serves as administrative support for the Bureau of Customer and Community Field Services Region 2 Assistant Bureau Chief (ABC), handling special projects some of which are complex and confidential in nature.
• Coordinates the day-to-day activities of the Assistant Bureau Chief’s office.
• Liaises with Region 2 office supervisors on office responsibilities, questions, and concerns.
• Performs administrative functions for the Assistant Bureau Chief. 
• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.
• Requires one (1) year of professional experience in a public or private organization, or completion of an agency approved professional management training program.

Preferred Qualifications

• Three (3) years of professional experience communicating effectively (written and orally) and coordinating day to day activities that lead to greater efficiencies and effectiveness within a division or bureau.
• Three (3) years of professional experience working for a public or private organization, in a social or human services field, maintaining confidentiality and handling sensitive information with professionalism.
• Two (2) years of professional experience meeting deadlines with strong attention to detail while multitasking multiple projects.
• Two (2) years of professional experience developing and maintaining professional working relationships with staff, customers, vendors and public and encouraging respect for those of other cultures and background.
• Two (2) years of professional experience utilizing computer software such as Microsoft office suites in the preparation of reports, spreadsheets, and presentations in an accessible format for various audiences.
• Two (2) years of professional experience researching issues and concerns in preparation of reports and correspondence to staff, customers, public, and/or internal/external stakeholder.

Conditions of Employment

• Requires ability to travel.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Work Location: 2901 Finley Rd, Downers Grove, Illinois, 60515

Division of Rehabilitation Services

Bureau of Customer and Community Field Services

Region 2

Agency Contact:   DHS.HiringUnit@illinois.gov

Posting Group:  Office & Administrative Support; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com   homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the    homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the    for State employees and review the  

Non-State employees: on  Illinois.jobs2web.com  – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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